Crown Regency Hotel & Towers - Cebu

The only good thing about our stay in this place is the location.

First of all, we asked the staff ( front desk) if we can talked to the manager/supervisor regarding about the unsafe condition of our room, now mind you I have 2 young kids with us. First of all, I got elecricuted when I turned on the dryer in the bathroom and it happened to my husband also.The cable/TV did not work, the wifi its slower than molasses, my kids found cockroaches in the toilet area & the mini fridge is broken! The knob was missing...and tub was filty , chips/chunks missing! We would never go back at your hotel nor recommend it to all my friends and family! And I guys want pictures of all the missing part of of your ran down hotel I will posts pictures.

The bed and the skyride

Room was spacious and clean. Communal areas also clean and bright. Business center staff were helpful.

Dont bother asking for anything from Room Service! A request for an iron and ironing board had to be followed up 3 times and took over 45 minutes of frustrating phone calls to get satisfaction.

After staying for 6 nights in Crown Regency What I like most was Staff was very accommodating, very courteous, the place is just nearby city..

Somehow no air condition outside the room, at lobby area Elevator took so long to wait

I like the location of the hotel..it's in the heart of Cebu financial district. The hotel rates are also affordable

The food selection is a bit limited and the Sky adventure fun parks are expensive! They should give discounts for guests of the hotel.

The gomes and the hight of the tower

When you book onilne you have to print the booking page without it you cant stay in the hotel even if you have the code .

Nothing except frustration

The check in process take about 20 mins even without any other customer. The check out process was even longer , taking 45 mins with no other customer in line. We want to pay the hotel upon check out but were decline. They said the rooms were paid by Booked.net using my credit card. The hussle take up the whole time and caused us to be late for oue meeting.

All insite one building

The condor sellers inside the building are very anoing and disturbing..big mines!! The askyou every time you pass by. Secong.. Bring your booking ticket!! Ore you be send to the 19e floor where some guy ask..WHAT You doing here??!! Then the wanne charge you 125 pesos to print your booking from the internet (wich can be done on the groundfloor just around the corner for 15 pesos.

The location was good for go out.

Hotel's staffs were inflexible.

only the sky adventure, its better to stay at nearby hotels and try them separately

rooms and going to hotelsuites tower 2 was sucks. its way below my expectation

I had been Traveling for 24 hours on arrival at 9am I was dot given a room dispite my requesting early check in . I was left waiting 4 hours and not offered even a cold drink. The first night after being exuasted I was woken up by a lound noise like a genarator which happened a number of times . The Staff were good but the room 1410 was not good , And I was not given a bill after check out and wont know what I was charged untill I get my Credit Card statement. The hotel could make mny changes to improve . I never get this when staying in Thailand / Malaysia / Vietnam Hope this helps Glyn Kembrey

The facilities and the location with the stunning views from the top of the building. A lovely hotel and we enjoyed our weekend there very much

nothing

good location.

when i arrived the reciption asked me to conect my mobile on their wifi and send the booking email to them . the toilet did not have water pipe to clean up your (Azz). and the shower is fixed on standing hight. so find out ur self what u will do. the elevator as i read about it before i went there. and it was right , always messy . the sound of the other bed nocking on my wall all night . untill i hit my wall then the guy reailise that he is disturbing me .

Location. Easy Walking distance to a mall that had a grocery store/supermarket. Close to food/resturants. Felt safe while there. Breakfast was included was a good thing. Helped keep food bills down. The breakfast buffet was tradional Filipino food. with only a few options for the Western Pallet but was very good. Live music in the 50's cafe was great.

Navigation around the hotel's 2 towers was a little confusing. Also the booklet descibes the club 36 as one thing, only to come to find out it is a gentlemen's club. The pools were very cold. They were one of the big drawing factors to us staying there.

I like the view from our room. I like the space too. The bed and the pillow is comfortable , I sleep good.

I don't like the shower. The hot water you have to wait a little longer to comes out. I hate the key when u used the elevator , it's takes a while to scan. It's doesn't help espially lots of people waiting . The receptionist didn'T. Tell us or at least inform us to us to used a key card in the elevator. It's take us a while to figure it out. Wasting time agAin. U I